Customer, Staff Products, Service all in one place
Get what your business needs to run efficiently. Our bespoke CRM will help your business run more effectively than off-shelf CRMs, where you have to pay additional fees for the services you don't use.
We work closely with you to understand your exact business requirements. Our team has 18 years of experience and has built CRMs for a wide range of businesses, from start-ups to well-established agencies.
CRMs run for you 24/7 and keep you and your staff up to date with notifications and alerts on what has been completed, what needs attention and the ability to track the status of clients' contracts and employees' performances with its intuitive interface.
With a CRM system, you can centralise and optimise your business and streamline communications between you, your clients and employees. You will have speedier communications and gain better insights into both your workers and the overall progress of your business.
Access your CRM anytime and anywhere with updates on sales and progress and the status of your orders. We help create a platform to integrate your business requirements and resolve any solution, including automation such as marketing campaigns.
When we create your CRM with you, it will allow you to gather data on your customer's interests via their purchase history so you can tailor your products or services to suit your client's needs. As a result, you can create better relationships with new and existing clients with personalised interactions.
Our CRM comes with a wide range of functions; some of them are listed below
Reports and Dashboards Manager
Manage your business on mobile, on a laptop on the go
Manage a centralised database across all aspects of your business with a system allowing you to give cross-team access and the ability to manage the information you wish to share. Talk to us about what you need so we can tune it to work with you and your business.
Do not worry about changes you may need to make later. We tailor software for your requirements so you can expand it as your business grows and add new functions and modules as and when required.
Why pay ongoing monthly licence fees for off-shelf products when you can get one built as you need. In addition, you can claim the expenses of building your CRM by the UK government's R&D Tax relief.
If you are a UK based business and pay corporation tax, you may access funding to develop your CRM. Many companies are taking advantage now of the offer available for their software development to improve their services.
Since we have created CRMs for businesses, it has become clear that the standard ones available on the market could not handle particular needs. So, instead of a standard generic system, we build you a bespoke system designed precisely to your business requirements.
With our software, you can unite all departments in your business and automatically generate invoices for your client upon completing an order and your accounts department. You can also share details with your marketing department to track the process from order to feedback.
Below is a summary of the projected financial benefits of the system.
|Improved customers experience|
|Improved back-office functionality|
|Collaboration & Coordination|
|Instant reporting suite|
|Marketing results & reports|
|Improve internal communications|
|Improve workforce collaborations|
Complete our questionnaire, and one of our team members will contact you with the best solution. It is important to understand your exact requirements in order to create the best bespoke CRM for your business. We then get to building it and tailoring it around your business and the way it operates.
Once you are happy with the build, you will have an excellent CRM. In addition, you have the option to manage the platform with our team of experts and get regular system updates to make sure it runs smoothly, or you can host it with other providers.
We have the expertise to take your requirements, analyse them, and build a platform of your choice
Our technical team take the time to get an insight into your business and understand your current situation, whether you wish to start a new website from scratch or redesign and develop your current one. With many years in the industry, we have the in-depth knowledge to help you find solutions in getting the right software to help your business grow island expand with the latest digital technologies. You can meet us at our offices or arrange a phone or zoom call.
You will have more knowledge of how we can help progress your business. It will help you decide on the best package for moving forward. You can ask our experts questions. In addition, you will have access to our CRM (Client Relationship Management), where you can communicate with your dedicated project manager to discuss the progression of your website and submit technical queries.
Your allocated designer(s) will create the wireframe and designs for your website and listen to your feedback and input during the process to ensure that it has all the relevant functions designed and branded to your exact requirements. Then, with your approval, the next step is for the development team to bring it alive and ensure the functionalities and relevant extensions are all added to your system.
We transfer the website onto the beta server. Our quality assurance team will start testing the system before we hand it over to you to ensure the functions are running and operating correctly and ironing out any significant issues that may need correcting. You will receive the testing login details to test all the parts in the backend of the website and be able to use the processes the team created.
You can input the contents of your website, such as videos, images and text and start using it. Test the system, and our team will list any final amendments you wish to make. We must get it right for you, and we take everything on board and then implement your feedback and iron out any technical or cosmetic flaws it may have to ensure it all flows seamlessly.
With your feedback and full approval, we ensure that the website is fully secure and ready to go live. First, thoroughly test your website’s and your server’s security by checking if the highest standards have been followed and carrying out the leading security assessment. Then, we deliver it to you and host your website whilst monitoring it to make sure it launches smoothly.
Here you can view the latest articles from experts on various topics, covering issues of concern to small businesses and creating a solid online presence
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